1. Who we are
Kit Funder is operated by Kit Funder Limited, a company incorporated in England and Wales (Company no: 16850245), with a registered address at 2 Oxted Chambers, 185–187 Station Road East, Oxted RH8 0QE.
We operate a platform that enables sports clubs, teams, and kit suppliers to manage group kit orders and payments (“the Service”). We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Questions about this policy? Email us at privacy@kitfunder.co.uk
2. What data we collect
We collect and process the following categories of personal data:
- Account data: name, email address, password (hashed), and organisation name provided during registration.
- Payment data: billing name, payment card details (processed and stored by our payment processor — we do not store full card numbers), and transaction records.
- Campaign data: kit selections, quantities, share codes, order history, and campaign contribution records.
- Communications: messages or enquiries you send to us, including support tickets and feedback.
- Technical data: IP address, browser type, device identifiers, pages visited, and session duration, collected automatically when you use the Service.
3. How we use your data
We use your personal data to:
- Provide, operate, and improve the Kit Funder platform.
- Process payments and fulfil kit orders.
- Send transactional emails (e.g. payment confirmations, order updates, share codes).
- Respond to enquiries and provide customer support.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with our legal and regulatory obligations.
- Send service and product updates where you have opted in or where permitted by law.
4. Legal basis for processing
We process your personal data under the following legal bases:
- Contract: processing necessary to provide the Service you have signed up for.
- Legitimate interests: fraud prevention, platform security, and internal analytics to improve our service.
- Legal obligation: where processing is required to comply with UK law.
- Consent: for optional marketing communications, which you may withdraw at any time.
5. Sharing your data
We do not sell your personal data. We may share it with:
- Payment processors (e.g. Stripe) to handle transactions securely.
- Kit suppliers you are associated with, to fulfil orders placed through the platform.
- Cloud infrastructure and hosting providers that support our platform.
- Email service providers for transactional communications.
- Law enforcement or regulators where required by law.
All third-party processors are contractually bound to handle your data securely and only for the purposes we specify.
6. Data retention
We retain your personal data for as long as your account is active or as needed to provide the Service. Specifically:
- Account data is retained for the duration of your account and for up to 2 years after deletion.
- Payment and transaction records are retained for 7 years to comply with HMRC requirements.
- Technical and log data is retained for up to 12 months.
7. Your rights
Under UK GDPR, you have the right to:
- Access a copy of your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data (“right to be forgotten”) in certain circumstances.
- Restrict how we process your data.
- Port your data to another provider.
- Object to processing based on legitimate interests.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, email info@kitfunder.ai. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
8. Cookies
We use cookies and similar technologies to operate the platform and understand how it is used. Essential cookies are required for the Service to function. Analytics cookies are only placed with your consent. You can manage your cookie preferences via our cookie banner or your browser settings.
9. Contact us
For any privacy-related queries or requests, please contact our Data Controller: